Contact Us

Email us

Whether you need help with image processing, billing or credits, API integration, or simply want to share feedback, send us an email and we will take a look.

What to include

To help us resolve your issue faster, please include:

• Account questions: the email address or account identifier you use to sign in.
• Payments and credits: the order number, payment date, receipt screenshot and the relevant credit history.
• Image processing: when the job ran, the mode you used (auto, PRO or manual) and any error message. If possible, attach the original image and a screenshot of the result. Do not send sensitive content you are not authorised to share.
• API: the request time, endpoint and error message. Never send your full API key.

Other notes

You can manage or cancel an existing subscription yourself on the billing page. If that does not work, email us from the address registered to your account and describe what you need.

Refunds and payment disputes are reviewed against payment and credit records and may take some time to resolve.

We provide support by email only and do not offer phone support.